{"id":591,"date":"2023-11-23T10:48:13","date_gmt":"2023-11-23T10:48:13","guid":{"rendered":"https:\/\/clouddukaan.com\/?page_id=591"},"modified":"2023-11-23T10:48:41","modified_gmt":"2023-11-23T10:48:41","slug":"open-ticket","status":"publish","type":"page","link":"https:\/\/clouddukaan.com\/index.php\/open-ticket\/","title":{"rendered":"Open Ticket"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"591\" class=\"elementor elementor-591\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef61b22 e-flex e-con-boxed e-con\" data-id=\"ef61b22\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c25e6b4 elementor-widget elementor-widget-shortcode\" data-id=\"c25e6b4\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\" style=\"border: none !important;\">\n\t\t\t\t\t\t\t\t<div class=\"wpsc-auth-container\">\n\t\t\t\t<div class=\"auth-inner-container\">\n\t\t\t\t\t<h2>Open existing ticket<\/h2>\n\t\t\t\t\t<form onsubmit=\"return false;\" class=\"wpsc-login wpsc-authenticate-open-ticket\">\n\n\t\t\t\t\t\t<input type=\"text\" name=\"ticket_id\" placeholder=\"Ticket ID\" value=\"\" autocomplete=\"off\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input type=\"text\" name=\"email_address\" placeholder=\"Email Address\" autocomplete=\"off\"\/>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<button class=\"wpsc-button normal primary\" onclick=\"wpsc_authenticate_open_ticket(this)\">Submit<\/button>\n\t\t\t\t\t\t<button class=\"wpsc-button normal secondary\" onclick=\"window.location.reload();\">Cancel<\/button>\n\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"wpsc_authenticate_open_ticket\"\/>\n\t\t\t\t\t\t<input type=\"hidden\" name=\"_ajax_nonce\" value=\"4046446cc6\">\n\t\t\t\t\t<\/form>\n\t\t\t\t\t<script>\n\t\t\t\t\t\t\/**\n\t\t\t\t\t\t * Load OTP verification\n\t\t\t\t\t\t *\/\n\t\t\t\t\t\tfunction wpsc_authenticate_open_ticket(el) {\n\n\t\t\t\t\t\t\tconst form = jQuery(el).closest('form')[0];\n\t\t\t\t\t\t\tconst dataform = new FormData(form);\n\n\t\t\t\t\t\t\tif (!dataform.get('ticket_id').trim() || !dataform.get('email_address').trim()) {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\tvar authContainer = jQuery(el).closest('.wpsc-auth-container');\n\t\t\t\t\t\t\tauthContainer.html(supportcandy.loader_html);\n\t\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\t\tif (res.ticket_url) {\n\t\t\t\t\t\t\t\t\t\twindow.location.href = res.ticket_url;\n\t\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\tauthContainer.html(res);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}).fail(function (data) {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t}); \n\t\t\t\t\t\t}\n\t\t\t\t\t<\/script>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<style>\n\t\t\t\t\t.wpsc-it-container {\n\t\t\t\t\t\tmargin: 0 !important;\n\t\t\t\t\t}\n\t\t\t\t\t.wpsc-it-reply-section-container {\n\t\t\t\t\t\tpadding-left: 3px;\n\t\t\t\t\t}\n\t\t\t\t<\/style>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket() {\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tif (supportcandy.is_reload != 1) {\n\t\t\t\t\t\twpsc_scroll_top();\n\t\t\t\t\t} else { supportcandy.is_reload = 0 }\n\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_individual_ticket', ticket_id: 0 };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data).done(function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t}).fail(function(response){\n\t\t\t\t\t\tjQuery('.wpsc-body').html('<div style=\"display:flex; justify-content:center; margin:0 15px 15px; width:100%;\">Unauthorized access!<\/div>');\n\t\t\t\t\t});\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"class_list":["post-591","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/pages\/591"}],"collection":[{"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/comments?post=591"}],"version-history":[{"count":4,"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/pages\/591\/revisions"}],"predecessor-version":[{"id":595,"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/pages\/591\/revisions\/595"}],"wp:attachment":[{"href":"https:\/\/clouddukaan.com\/index.php\/wp-json\/wp\/v2\/media?parent=591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}